Refund and Returns Policy
At Fyno Block, we take pride in delivering high-quality concrete products that meet and exceed your expectations. Our commitment to excellence extends to every aspect of our service, including our refund and returns policy.
Refunds:
We offer a 30-day window for refunds on our products. If, within 30 days of delivery, you find that the product is damaged or defective, please contact us at [email protected] or call us at +16469802491. Kindly provide photographic evidence of the issue, and we will promptly address the situation, either by providing a replacement or making arrangements for the necessary repairs.
Returns:
As stated, we do not accept returns for products that have been successfully delivered to the client. This policy ensures the safety and quality of our products throughout the delivery process, minimizing any potential damage or contamination.
Exceptions:
In the case of an error on our part or if there are extenuating circumstances, Fyno Block may review the situation on a case-by-case basis. We are committed to customer satisfaction, and we will do our best to find a suitable resolution that aligns with our commitment to quality and fairness.
For any questions or concerns about our refund and returns policy, please don’t hesitate to contact us at [email protected] or +16469802491. We appreciate your understanding and look forward to continuing to provide you with the highest quality concrete products.